Ibraheem Wagih
I worked in fraud investigation at HSBC and Monzo, then completed an MSc in Business Analytics at UCL.

About
At HSBC I investigated authorised push payment scams. At Monzo I worked the alerts raised by the bank's fraud detection models, across scams, card fraud and account takeover. Across the two roles that came to thousands of cases a year.
Some of the most useful work came from noticing when several cases had the same cause. One was a payment feature that let up to £25,000 leave an account without the customer seeing a warning. I raised it, and it was paused and fixed. Wanting to work on problems like that with data is why I went to UCL.
The projects below are from the MSc, including my dissertation with Lifemote, a Wi-Fi telemetry company. I am looking for roles in fraud analytics, data science and applied AI.
- Reimbursement authority at HSBC
- £20,000
- Reimbursement authority at Monzo
- £10,000
- Quality score at HSBC
- 100%
- Quality score at Monzo
- 95%+
Projects
Coursework and dissertation from the MSc Business Analytics at UCL, 2025 to 2026.
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Dissertation with Lifemote Wi-Fi failure archetypes A two-stage clustering pipeline that groups poor home Wi-Fi connections by their likely cause, built with Lifemote, a Wi-Fi telemetry company.
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Predictive Analytics Hotel cancellation risk A classifier that predicts which bookings will be cancelled, with the decision threshold tuned for F1 and the drivers explained with SHAP.
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Predictive Analytics, group Benchmarking coding agents Claude Code, Codex and Antigravity run through the same five-task pipeline, scored on quality and on how often a person had to step in.
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Machine Learning for Business Self-checking research assistant A retrieval app that drafts an industry brief from Wikipedia, then has a second model check the draft against its sources.
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Machine Learning for Business, team of three GoDo AI A prototype evening planner. Rules handle budget, time and workload; Claude chooses and explains the suggestions, using live event APIs.
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Natural Language Processing NLP from first principles Sentiment classifiers, a TF-IDF retrieval system with named entity recognition, and n-gram text generation, written in one notebook.
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Natural Language Processing, team of five Sentiment by product category Testing whether sentiment models spot negative Amazon reviews equally well across categories, then reading what the misclassified ones say.
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Operations Analytics, group Pricing and inventory cases Willingness-to-pay pricing for a health club, and stocking trade-offs for Amazon's European distribution, both modelled in Excel.
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Jul 2024 - Jul 2025
Fraud investigator Monzo Bank
Alerts from the fraud detection models across scams, card fraud and account takeover, and the chargebacks and disputes queue. Reimbursement authority up to £10,000. Quality score 95%+.
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Aug 2023 - Jul 2024
Fraud investigator HSBC UK
Authorised push payment scams assessed under the CRM Code, and fund recovery with other banks. Reimbursement authority up to £20,000. Quality score 100%.
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Dec 2022 - Aug 2023
Everyday banking agent HSBC UK
Account opening and customer due diligence. Asked for feedback on the fraud warnings in HSBC's new app while it was being designed.
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2017 - 2022
Earlier roles
Customer service at Tesco Mobile, a digital marketing internship with FastFutures, sales at a travel start-up, database support at TDM Group and an NHS volunteer placement.
Education
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2025 - 2026
MSc Business Analytics University College London
Completed September 2026, graduating April 2027. Machine learning, natural language processing, predictive analytics and operations analytics. Dissertation with Lifemote.
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2022
BA (Hons) Business Management Coventry University
2:1.
Skills and interests
Fraud and financial crime
- APP scams
- Card fraud
- Account takeover
- CRM Code
- Chargebacks
- CIFAS
- Internal SAR reporting
Modelling
- Classification
- Clustering
- PCA
- Threshold calibration
- Feature engineering
- Model evaluation
Tools and LLM work
- Python
- pandas
- scikit-learn
- PyTorch
- Hugging Face
- LangChain
- Streamlit
- SQL
- R
- Tableau
- Looker
- Excel
- RAG
- LLM-as-judge evaluation
- Tool-calling agents
Outside work
- Diving
- PADI Advanced Open Water
- Photography
- Landscape and aerial
- Languages
- English and Arabic, conversational German
Contact
Email is the best way to reach me. My CV has the full detail of the roles and projects above.
[email protected]